Return and Refund Policy

Thank you for shopping at Shopping Cart 99.

If, for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns. The following terms are applicable for any products that you purchased with us.

Interpretation and Definitions

Interpretation

The words with capitalized initial letters have meanings defined under the following conditions. These definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our") refers to Shopping Cart 99.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to Shopping Cart 99, accessible from https://www.shoppingcart99.info
  • You means the individual accessing or using the Service, or the company or legal entity on behalf of which such individual is accessing or using the Service.

Your Order Cancellation Rights

You are entitled to cancel your order within 14 days without giving any reason for doing so.

The deadline for cancelling an order is 14 days from the date on which you received the goods or on which a third party (other than the carrier) appointed by you takes possession of the delivered product.

To exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can contact us by:

We will reimburse you no later than 14 days from the day we receive the returned goods. We will use the same means of payment you used for the order, and you will not incur any fees for the reimbursement.

Conditions for Returns

For the goods to be eligible for a return, please ensure that:

  • The goods were purchased in the last 14 days.
  • The goods are in the original packaging.

The following goods cannot be returned:

  • Goods made to your specifications or clearly personalized.
  • Goods which, by their nature, cannot be returned, deteriorate rapidly, or have expired.
  • Goods not suitable for return due to health protection or hygiene reasons, and were unsealed after delivery.
  • Goods that are, after delivery, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above conditions at our sole discretion.

Only regular-priced goods may be refunded. Sale items cannot be refunded unless permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the goods. Please send the goods to the following address:

8524 S 49th Ln, Laveen Village, AZ 85339, USA

We cannot be held responsible for goods damaged or lost in return shipment. We recommend an insured and trackable mail service. We cannot issue a refund without actual receipt of the goods or proof of received return delivery.

Gifts

If the goods were marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. After the returned product is received, a gift certificate will be mailed to you.

If the goods weren’t marked as a gift at purchase, or if the gift giver had the order shipped to themselves, we will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us: